Position: Waiter / Waitress

Location Rogner Hotel Tirana
Department Food and Beverage
Hierarchy Employee
Start 01.07.2016
Profile We are looking for an energetic, flexible and confident individual to join our Team! Essential Job Requirements:
  • · To ensure that the Restaurant Outlet is clean and tidy; set tables as per Restaurant standard prior to guests’ arrival.
  • · Accurately pick-up, record and pre-check all food and beverage orders.
  • · Serve guests their food and beverage in prompt, courteous manner as per standard of service.
  • · Up-sell or promote all specials advertised in the Restaurant.
  • · To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
  • · To handle guest queries in a courteous and efficient manner and report guest complaints or problems to the Restaurant Supervisor or Manager if no immediate solution can be found and assure follow up with guests.
  • · Constant awareness of all the events taking place in the Hotel and services rendered by the Hotel to be able to provide the guests with correct information.
  • · Good knowledge of the cashing system; responsibility for correctly keeping the guest’s account and settling payments.
  • · During low occupancy of the Restaurant, to assist with stocking the work stations and clean them, polishing silverware, china and glassware.
  • · Fluently English and Albanian verbal and written
  • · Additional languages are definitely a plus (German or Italian desirable)
  • · A willingness and ability to serve our demanding clientele


Interested applicants may send their resumes with a recent photo by e-mail to: human.resources.tirana@rogner.com
Tel.: +355 4 2 235035; Fax: +355 4 2235050

www.rogner.com/tirana

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