Job Summary

Costumer Care Representative serves customers by providing product and service information; resolving product and service problems.

Duties and responsibilities:

  • Attracts potential customers by answering product and service questions suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, following up to ensure resolution.


Educational Background: University degree in Telecommunications or relevant area
Post – Graduate Degree Optional


Professional Experience: 1 or more years work experience in a relative functional area



Skills and Ability:


  1. Fluent in English
  2. Able to work with other people
  3. Able to work independently and without supervision



Te interesuarit jane te lutur te dergojne CV e tyre ne adresen hr@corp.tring.al
Shenim: Vetem aplikantet e perzgjedhur do te kontaktohen per interviste. Afati i fundit i dergimit te CV eshte 10 Maj 2016.

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