Costumer Care Representative serves customers by providing product and service information; resolving product and service problems.
Duties and responsibilities:
- Attracts potential customers by answering product and service questions suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, following up to ensure resolution.
Educational Background: University degree in Telecommunications or relevant area
Post – Graduate Degree Optional
Professional Experience: 1 or more years work experience in a relative functional area
Skills and Ability:
- Fluent in English
- Able to work with other people
- Able to work independently and without supervision
Te interesuarit jane te lutur te dergojne CV e tyre ne adresen hr@corp.tring.al
Shenim: Vetem aplikantet e perzgjedhur do te kontaktohen per interviste. Afati i fundit i dergimit te CV eshte 10 Maj 2016.
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