Calling Center Supervisor

Job description & Skills
  • Supervises the Center to provide quality seamless customer service;
  • Capable of staffing and maintaining a team of people;
  • Trains new sale representatives in telecommunications equipment and procedures;
  • Checks the preparation and accuracy of reports and log files;
  • Works with sales and marketing managers to make sure selling points are in line with the marketing strategy;
  • Monitors customer service levels and provides recommendations to improve procedures and policies in the Center;
  • At least 1 year experience in a calling center or customer service position preferably in the telecommunications industry.
Aplikoni duke derguar CV-ne ose duke telefonuar:
E-mail: rezarta.kolici@asc.al
Tel: 048 200 800

Tel. : 048 200 800

Apliko