Tirane, ofroj vend pune Calling Center Supervisor

Calling Center Supervisor

Job description & Skills

• Supervises the Center to provide quality seamless customer service;
• Capable of staffing and maintaining a team of people;
• Trains new sale representatives in telecommunications equipment and procedures;
• Checks the preparation and accuracy of reports and log files;
• Works with sales and marketing managers to make sure selling points are in line with the marketing strategy;
• Monitors customer service levels and provides recommendations to improve procedures and policies in the Center;

• At least 1 year experience in a calling center or customer service position preferably in the telecommunications industry.

Aplikoni duke derguar CV-ne ose duke telefonuar:
E-mail: rezarta.kolici@asc.al
Tel: 048 200 800

Tel. : 048 200 800