TRING Communications
06.05.2016, 10:19
Job Summary
Costumer Care Representative serves customers by providing product and service information; resolving product and service problems.
Duties and responsibilities:
Attracts potential customers by answering product and service questions suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, following up to ensure resolution.
Educational Background: University degree in Telecommunications or relevant area
Post – Graduate Degree Optional
Professional Experience: 1 or more years work experience in a relative functional area
Skills and Ability:
Fluent in English
Able to work with other people
Able to work independently and without supervision
Te interesuarit jane te lutur te dergojne CV e tyre ne adresen hr@corp.tring.al
Shenim: Vetem aplikantet e perzgjedhur do te kontaktohen per interviste. Afati i fundit i dergimit te CV eshte 10 Maj 2016.
Costumer Care Representative serves customers by providing product and service information; resolving product and service problems.
Duties and responsibilities:
Attracts potential customers by answering product and service questions suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, following up to ensure resolution.
Educational Background: University degree in Telecommunications or relevant area
Post – Graduate Degree Optional
Professional Experience: 1 or more years work experience in a relative functional area
Skills and Ability:
Fluent in English
Able to work with other people
Able to work independently and without supervision
Te interesuarit jane te lutur te dergojne CV e tyre ne adresen hr@corp.tring.al
Shenim: Vetem aplikantet e perzgjedhur do te kontaktohen per interviste. Afati i fundit i dergimit te CV eshte 10 Maj 2016.