Tirane, ofroj vend pune Soft Collection Agent

EOS Albania is a member of the EOS Group, one of Europe’s leading financial services company with more than 8,000 employees and 40 companies worldwide.
We are looking for candidates to apply for the open positions of:

Soft Collection Agent

Responsibilities
• Carry out a number of calls with customers via telephone advising of outstanding payments in arrears
• Offer customer assistance and alternatives on how to manage the debt
• Follow up with customer’s payment status and re-negotiate if necessary
• Be responsible for managing assigned portfolio
• Accurately update the system on the current status of a customer

Qualifications and Skills
• Secondary school degree, university degree would be considered an advantage
• Knowledge of English language
• Computer literate and good typing skills
• Confident and assertive telephone manners
• Good communication and negotiation skills
• Ability to work under pressure
• Positive and pro-active attitude
• Target driven

EOS Albania offers a competitive remuneration package, initial and ongoing training, flexible working time and a pleasant working environment.

Interested candidates are invited to send their application in English (CV+ cover letter) to jobs@eos-albania.al no later than 12th of February 2012.


EOS Albania
Address: Brigada VIII str.
Tirana, Albania
jobs@eos-albania.al
www.eos-solutions.com