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Vodafone Albania Sh.A.
12.04.2012, 12:05
PROCESS MANAGEMENT ANALYST


Main job accountabilities

Deal with tactical, day to day aspects of analyzing, validating the needs of the business as well as the current processes that are in use.
Establish process related policies, procedures, forms, work instructions and methodologies
Analyze, update and review all the business processes in accordance with Group PRM (Process Reference Model)
Ensure changes to process environment are carried out and continuous reviews to align process with changing business conditions.
Align processes with goals and objectives and ensure compliance with Group standards.
Ensure standardization on process definitions, notations and communication.
Ensure coordination between IT and process owners
Maintain repository to keep corporate documentations, update continuously corporate database and provide quarterly statistical reports based on review and approval cycle
Adopt a process ownership culture
Drive the process: Take cross-functional stakeholders input and ensure all views are reflected and contribute into process improvement
Build relationship between business functions to achieve the best possible results.
Deliver both new and updated policy, procedures, forms and standards
Profile Requirements

University degree in Business Management, Telecommunications or related fields.
Ability to solve problems , think analytic and learn new skills
Must understand telecom business
Ability to have holistic view of processes
Excellent English knowledge
Strong business knowledge
Creative and innovative thinking
Only the candidates selected for interviews will be contacted.


The interested candidates are invited to apply at humanresources.al@vodafone.com, specifying the position they are applying for, until April 30th, 2012.