Tring Communications (ASC) sh.p.k
30.11.2010, 10:52
Job title: Network Monitoring Center Engineer
Department: Network monitoring center Department
Reports to: NMC Manager
Authorization: Management
Job Summary
Member of a team of shift workers staffing the optical network management center, responsible for monitoring Transmission systems and for carrying out proactive routines, maintenance tasks.
Duties and responsibilities:
·Act as a member of the NMC shift team within the NMC Control Room.
·Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
·Use the diagnostic and test facilities of the various management tools to localize the cause of the failure or alarm.
·Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
·Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
·Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Educational Background: University degree in engineering or computer science, management information systems, or related field preferred;
Professional Experience: Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
Skills and Ability:
A minimum of one year of operational experience in a Network Management Center environment. Good technical training or on-the-job experience of switch, transmission or data networks.
Other
§Excellent verbal and written communications.
§Fluent in English
The interested Candidates can send their CV-s in the following address within December 6th.
Department: Network monitoring center Department
Reports to: NMC Manager
Authorization: Management
Job Summary
Member of a team of shift workers staffing the optical network management center, responsible for monitoring Transmission systems and for carrying out proactive routines, maintenance tasks.
Duties and responsibilities:
·Act as a member of the NMC shift team within the NMC Control Room.
·Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
·Use the diagnostic and test facilities of the various management tools to localize the cause of the failure or alarm.
·Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
·Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
·Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Educational Background: University degree in engineering or computer science, management information systems, or related field preferred;
Professional Experience: Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
Skills and Ability:
A minimum of one year of operational experience in a Network Management Center environment. Good technical training or on-the-job experience of switch, transmission or data networks.
Other
§Excellent verbal and written communications.
§Fluent in English
The interested Candidates can send their CV-s in the following address within December 6th.