Tring Communications (ASC) sh.p.k
18.10.2010, 11:49
Job title: Network monitoring center engineer
Department: Network monitoring center Department
Reports to: NMC manager
Authorization: Management
Job Summary
Member of a team of shift workers staffing the optical network management center, responsible for monitoring Transmission systems and for carrying out proactive routines, maintenance tasks.
Duties and responsibilities:
· Act as a member of the NMC shift team within the NMC Control Room.
· Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
· Use the diagnostic and test facilities of the various management tools to localize the cause of the failure or alarm.
· Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
· Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
· Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Educational Background: University degree in engineering or computer science, management information systems, or related field preferred;
Professional Experience: Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
Skills and Ability:
A minimum of one year of operational experience in a Network Management Center environment. Good technical training or on-the-job experience of switch, transmission or data networks.
Other
§ Excellent verbal and written communications.
§ Fluent in English
The interested Candidates can send their CV-s in the following address within October 20th.
Department: Network monitoring center Department
Reports to: NMC manager
Authorization: Management
Job Summary
Member of a team of shift workers staffing the optical network management center, responsible for monitoring Transmission systems and for carrying out proactive routines, maintenance tasks.
Duties and responsibilities:
· Act as a member of the NMC shift team within the NMC Control Room.
· Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
· Use the diagnostic and test facilities of the various management tools to localize the cause of the failure or alarm.
· Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
· Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
· Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Educational Background: University degree in engineering or computer science, management information systems, or related field preferred;
Professional Experience: Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
Skills and Ability:
A minimum of one year of operational experience in a Network Management Center environment. Good technical training or on-the-job experience of switch, transmission or data networks.
Other
§ Excellent verbal and written communications.
§ Fluent in English
The interested Candidates can send their CV-s in the following address within October 20th.