S&T Albania SH.P.K
04.02.2010, 14:03
General Purpose
Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.
Main Job Tasks and Responsibilities
Answer telephone (including for back-office and support) screen and direct calls
Take and relay messages
Provide information to callers
Greet persons entering organization
Direct persons to correct destination
Deal with queries from the public and customers
Ensures knowledge of staff movements in and out of organization
General administrative and clerical support to include but not limited to: photocopying, faxing, mailing, and filing.
Prepare letters and documents
Maintain hard copy and electronic filing system
Opening Customer Service Order (CSO) for every equipment returned to be repaired within/out of the guarantee period
Access the HP CSN in order to check the warranty of the products which have a CSO opened
Compiling of all the documents related the receiving and delivering of the product returned to be repaired
Receive and sort mail and deliveries (keeps protocol of docs)
Schedule appointments
Maintain appointment diary either manually or electronically
Setup and coordinate meeting and conferences
Coordinate and maintain records for staff office space, phones, parking, company office keys
Support staff in assigning project based work
Tidy and maintain the reception area
Other duties as assigned
Additional Responsibilities
· Provide office orientation for new employees
· Setup accommodation and entertainment arrangements for company visitors
Education and Experience
Bachelor's degree required
knowledge of administrative and clerical procedures
knowledge of computers and relevant software applications
knowledge of customer service principles and practices
keyboard skills
Key Competencies
verbal and written communication skills in both Albanian and English
professional personal presentation
customer service orientation
information management
organizing and planning
attention to detail
initiative
reliability
stress tolerance
Please send a copy of your CV and other related documents at info@snt.al not later than 15/02/2010, 05:00 PM.
Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction.
Main Job Tasks and Responsibilities
Answer telephone (including for back-office and support) screen and direct calls
Take and relay messages
Provide information to callers
Greet persons entering organization
Direct persons to correct destination
Deal with queries from the public and customers
Ensures knowledge of staff movements in and out of organization
General administrative and clerical support to include but not limited to: photocopying, faxing, mailing, and filing.
Prepare letters and documents
Maintain hard copy and electronic filing system
Opening Customer Service Order (CSO) for every equipment returned to be repaired within/out of the guarantee period
Access the HP CSN in order to check the warranty of the products which have a CSO opened
Compiling of all the documents related the receiving and delivering of the product returned to be repaired
Receive and sort mail and deliveries (keeps protocol of docs)
Schedule appointments
Maintain appointment diary either manually or electronically
Setup and coordinate meeting and conferences
Coordinate and maintain records for staff office space, phones, parking, company office keys
Support staff in assigning project based work
Tidy and maintain the reception area
Other duties as assigned
Additional Responsibilities
· Provide office orientation for new employees
· Setup accommodation and entertainment arrangements for company visitors
Education and Experience
Bachelor's degree required
knowledge of administrative and clerical procedures
knowledge of computers and relevant software applications
knowledge of customer service principles and practices
keyboard skills
Key Competencies
verbal and written communication skills in both Albanian and English
professional personal presentation
customer service orientation
information management
organizing and planning
attention to detail
initiative
reliability
stress tolerance
Please send a copy of your CV and other related documents at info@snt.al not later than 15/02/2010, 05:00 PM.