Tring Communications (ASC) sh.p.k
12.05.2009, 15:38
Job title: NMC Engineer
Job Description
Member of a team of three shift workers staffing the optical network management centre, responsible for monitoring Transmission systems and for carrying out proactive routines, maintenance tasks.
Tasks and Responsibilities
- Act as a member of the NMC shift team within the NMC Control Room.
- Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
- Use the diagnostic and test facilities of the various management tools to localise the cause of the failure or alarm.
- Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
- Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
- Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Qualifications: Bachelor of Science in Engineering or Computer Science
Work Experience: - Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
- A minimum of two year’s operational experience in a Network Management Center environment.
- Good technical training or on-the-job experience of switch, transmission or data networks.
Personal skills:.
- Good interpersonal, organisational skills
- Analytical skills
- Work as part of a team
- PC skills
Knowledge
- Knowledge of Network topology
- Sound knowledge of transmission principles
- Understanding of customer base & Service Level Agreements
- Knowledge of the NMC Fault processes and procedures
- Sound knowledge of the Remedy application
Submit your CV at hr@corp.tring.al
Job Description
Member of a team of three shift workers staffing the optical network management centre, responsible for monitoring Transmission systems and for carrying out proactive routines, maintenance tasks.
Tasks and Responsibilities
- Act as a member of the NMC shift team within the NMC Control Room.
- Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
- Use the diagnostic and test facilities of the various management tools to localise the cause of the failure or alarm.
- Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
- Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
- Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Qualifications: Bachelor of Science in Engineering or Computer Science
Work Experience: - Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
- A minimum of two year’s operational experience in a Network Management Center environment.
- Good technical training or on-the-job experience of switch, transmission or data networks.
Personal skills:.
- Good interpersonal, organisational skills
- Analytical skills
- Work as part of a team
- PC skills
Knowledge
- Knowledge of Network topology
- Sound knowledge of transmission principles
- Understanding of customer base & Service Level Agreements
- Knowledge of the NMC Fault processes and procedures
- Sound knowledge of the Remedy application
Submit your CV at hr@corp.tring.al