TRING Communications
11.04.2016, 16:09
A NMC engineer is a Member of a team of shift workers ,staffing the optical network management centre, responsible for monitoring transmission systems and for carrying out proactive routines, maintenance tasks.
Duties & Responsibilites:
Act as a member of the NMC shift team within the NMC Control Room.
Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
Use the diagnostic and test facilities of the various management tools to localize the cause of the failure or alarm.
Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Qualifications: Bachelor of Science in Engineering or Computer Science
Work Experience: - Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
A minimum of two year’s operational experience in a Network Management Center environment.
Good technical training or on-the-job experience of switch, transmission or data networks.
Personal skills:
- Good interpersonal, organizational skills
- Analytical skills
- Work as part of a team
- PC skills
Knowledge
- Knowledge of Network topology
- Sound knowledge of transmission principles
- Understanding of customer base & Service Level Agreements
- Knowledge of the NMC Fault processes and procedures
- Sound knowledge of the Remedy application
The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: hr@corp.tring.al
Deadline:April 13, 2016.
Please be informed that only the candidates selected for the interviews shall be contacted.
Duties & Responsibilites:
Act as a member of the NMC shift team within the NMC Control Room.
Use the various management tools to monitor the Transmission systems managed from the NMC, in order to detect failures and alarms.
Use the diagnostic and test facilities of the various management tools to localize the cause of the failure or alarm.
Liase with Field Support staff, customers and in order to ensure that service is restored efficiently in line with Service Level Agreements, following a network failure or alarm.
Perform proactive routines and maintenance tasks on the platforms and systems, as laid down in NMC Procedures and Practices, or as directed by NMC management from time to time.
Ensure all fault information, and any corrective actions taken, are recorded in the Remedy Trouble Ticketing system.
Qualifications: Bachelor of Science in Engineering or Computer Science
Work Experience: - Formal training in telecommunications, or related subject, or relevant on the job experience, gained as an assistant technician within the NMC.
A minimum of two year’s operational experience in a Network Management Center environment.
Good technical training or on-the-job experience of switch, transmission or data networks.
Personal skills:
- Good interpersonal, organizational skills
- Analytical skills
- Work as part of a team
- PC skills
Knowledge
- Knowledge of Network topology
- Sound knowledge of transmission principles
- Understanding of customer base & Service Level Agreements
- Knowledge of the NMC Fault processes and procedures
- Sound knowledge of the Remedy application
The interested candidates are invited to send their application documents (a Cover Letter and a CV in English) at: hr@corp.tring.al
Deadline:April 13, 2016.
Please be informed that only the candidates selected for the interviews shall be contacted.