Banka Amerikane e Investimeve - ABI Bank
12.02.2014, 10:27
Ref Job number: #001 SDS Officer#
Job Title: Sales Development & Support Officer
Location: Tirana
Division: Retail
Closing Date: 23 February 2014
Crédit Agricole Albania Bank SHA. Credit Agricole Groupa market leader in universal customer - focused banking in France and one of the largest banks in Europe
seeks to serve the real economy by supporting its clients’ projects in all areas of retail banking and associated specialized business lines. Emphasizing its values and its commitment, we are the bank of common sense. It puts the satisfaction and the interests of its 54 million customers, 160,000 employees, 1.2 million shareholders and 6.5 million mutual shareholders, at the heart of its activities.
We are seeking to recruit: Sales Development & Support Officer
Job purpose:To support and ensure the achievement of profitability of Retail segment, as well as cost efficiency, competitiveness and the developments and maintenance of Strategic Retail Banking targets. To set up the overall Retail business model, the analysis of retail results, as well as the planning / tracking of retail budgets and planned business initiatives.
Direct Reports to: Head of Sales Development & Support Sector
Main Responsibilities:
· Responsible for designing the Sales Action Plan of the Network based on the yearly commercial budgets and marketing plans, prepares and coordinates the implementation of new products, sales campaigns and sales tools in order to support target achievements of the network.
· Ensures marketability of retail products being always in line with the profitability strategy of the bank, as well as the local competition.
· Ensures the proper implementation of sales action plans through coaching and “On the job” training program in order to improve the network daily sales, as well as coordinates with the Training Sector for the organization of necessary training programs.
· Follow up the implementation of the sales actions through specific KPI, ensures the update and correct use of the sales tools from the network of branches, as well as represents the network in different units of the bank with regards to issues affecting animation.
· Develop and monitor the implementation of other alternative channels of distribution, i.e. POS, E-Banking, Phone Banking, Co-Branded Credit Cards etc. He/she is responsible for managing such networks of distribution. Develops Anti-Fraud policies and performs the necessary investigations.
Responsible for the marketability and profitability of alternative channels, recommends strategies and goals for the pricing of products.
The ideal Candidate should have:
· Customer service oriented
· Good Sales and negotiation skills
· Good knowledge of Retail Products
· Good analytical skills
· Strong communication and interpersonal skills
· Capability and willingness to take responsibilities
· Teamwork spirit
Criteria to be fulfilled:
· University Degree, In Economic
· Banking experience in Retail area
· Good written and spoken English
How to apply:
Strong motivated candidates looking for a dynamic job and professional team are welcomed to apply by following these steps:
1- Properly fill our standard application form available to be downloaded. We kindly advise to carefully fill all required info and obligatory fields. For downloading the application form, please click here (http://www.credit-agricole.al/wp-content/uploads/2014/01/Job-Application22.doc).
2- Submit the completed application form by sending it only through this e-mail address jobapplication@credit-agricole.al.
3- In the e-mail subject please specify clearly the position reference number.
Please note that only shortlisted candidates will be further contacted from our HR specialists.
Publication date: 11/02/2014
Job Title: Sales Development & Support Officer
Location: Tirana
Division: Retail
Closing Date: 23 February 2014
Crédit Agricole Albania Bank SHA. Credit Agricole Groupa market leader in universal customer - focused banking in France and one of the largest banks in Europe
seeks to serve the real economy by supporting its clients’ projects in all areas of retail banking and associated specialized business lines. Emphasizing its values and its commitment, we are the bank of common sense. It puts the satisfaction and the interests of its 54 million customers, 160,000 employees, 1.2 million shareholders and 6.5 million mutual shareholders, at the heart of its activities.
We are seeking to recruit: Sales Development & Support Officer
Job purpose:To support and ensure the achievement of profitability of Retail segment, as well as cost efficiency, competitiveness and the developments and maintenance of Strategic Retail Banking targets. To set up the overall Retail business model, the analysis of retail results, as well as the planning / tracking of retail budgets and planned business initiatives.
Direct Reports to: Head of Sales Development & Support Sector
Main Responsibilities:
· Responsible for designing the Sales Action Plan of the Network based on the yearly commercial budgets and marketing plans, prepares and coordinates the implementation of new products, sales campaigns and sales tools in order to support target achievements of the network.
· Ensures marketability of retail products being always in line with the profitability strategy of the bank, as well as the local competition.
· Ensures the proper implementation of sales action plans through coaching and “On the job” training program in order to improve the network daily sales, as well as coordinates with the Training Sector for the organization of necessary training programs.
· Follow up the implementation of the sales actions through specific KPI, ensures the update and correct use of the sales tools from the network of branches, as well as represents the network in different units of the bank with regards to issues affecting animation.
· Develop and monitor the implementation of other alternative channels of distribution, i.e. POS, E-Banking, Phone Banking, Co-Branded Credit Cards etc. He/she is responsible for managing such networks of distribution. Develops Anti-Fraud policies and performs the necessary investigations.
Responsible for the marketability and profitability of alternative channels, recommends strategies and goals for the pricing of products.
The ideal Candidate should have:
· Customer service oriented
· Good Sales and negotiation skills
· Good knowledge of Retail Products
· Good analytical skills
· Strong communication and interpersonal skills
· Capability and willingness to take responsibilities
· Teamwork spirit
Criteria to be fulfilled:
· University Degree, In Economic
· Banking experience in Retail area
· Good written and spoken English
How to apply:
Strong motivated candidates looking for a dynamic job and professional team are welcomed to apply by following these steps:
1- Properly fill our standard application form available to be downloaded. We kindly advise to carefully fill all required info and obligatory fields. For downloading the application form, please click here (http://www.credit-agricole.al/wp-content/uploads/2014/01/Job-Application22.doc).
2- Submit the completed application form by sending it only through this e-mail address jobapplication@credit-agricole.al.
3- In the e-mail subject please specify clearly the position reference number.
Please note that only shortlisted candidates will be further contacted from our HR specialists.
Publication date: 11/02/2014