Alba Consulting
16.12.2013, 18:26
Call Center Sales Representative
Alba Consulting on behalf of one of its clients is looking for Call Center Sales Representative
Description: Call Center Sales Representative
Call Center Sales Representative Job Duties:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Languages: Bilingual: excellent in English is mandatory and additionally should be another language (French, Italian or German).
Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Problem Solving, Multi-tasking.
How to apply: Write the position you are applying at subject line and e-m@il your CV at: alb@consultant.com
Only the successful candidates will be contacted.
Good Luck!
Alba Consulting on behalf of one of its clients is looking for Call Center Sales Representative
Description: Call Center Sales Representative
Call Center Sales Representative Job Duties:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Languages: Bilingual: excellent in English is mandatory and additionally should be another language (French, Italian or German).
Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Problem Solving, Multi-tasking.
How to apply: Write the position you are applying at subject line and e-m@il your CV at: alb@consultant.com
Only the successful candidates will be contacted.
Good Luck!